We deliver products Australia-wide using Australia Post or registered Couriers.

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HOW LONG DOES DISPATCH TAKE?
All orders placed Monday-Thursday will be packed and shipped within 24 hours. Orders placed on Friday - Sunday will be processed and shipped on Monday. 

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WHEN WILL I RECEIVE MY ORDER?

Soni Health ships to you using Australia Post.

Shipping times are estimated at between 2-7 business days depending on your location.

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Orders shipped with standard shipping take approximately 4 - 7 business days

Orders shipped with express shipping take approximately 1 - 2 business days

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** These are estimated time frames provided by Australia Post for delivery to Metro Areas ** 

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WHAT ARE THE SHIPPING COSTS?

For all orders over $85 you will receive FREE tracked standard shipping on us.

All orders under $85 incur a flat fee of $10 for standard shipping anywhere in Australia.

You can upgrade to express shipping for a fee of $16.  

Unfortunately, we are required to pass on the shipping and handling costs for orders below $60.

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WHERE DO YOU DISPATCH FROM?

All orders are dispatched from our Gold Coast Headquarters.

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DO YOU SHIP INTERNATIONALLY?

Soni Health currently does not ship to locations outside of Australia.

If you are interested in ordering the products and are located outside of Australia, please contact us via our contact page.

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All postage and handling prices are listed in AUD unless stated otherwise. Estimated delivery time frames are based on Metro areas. For more detailed delivery time information, view Australia Posts website here. The actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in our delivery network at the relevant time. 

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WHAT IF I CHANGED MY MIND ABOUT AN ORDER?
Soni Health will not accept any returns for change of mind purchases due to health regulations. However, if you are unhappy with your experience please contact us at  info@sonihealth.com.au with your order details and we will be more than happy to help you out.

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In the unlikely event that your order arrived damaged please email us as soon as possible and we will help to resolve the situation.